Is there a set-up fee?
Yes, there is : PLEASE CHECK OUR PRICE AND PLAN PAGE
We do all the work configuring the system for your business and setting up your menu, leaving you the time to run your business.
How do I receive orders?
There are 4 different ways of receiving orders - GPRS/SMS order printer, e-mail, Laptop, PC, Mobile & Tablet.
Do I need broadband at my store?
Yes. If you want to use an order printer or your existing POS integration. Your broadband must have a fixed (static) IP address.
but you don't need internet connection for the GPRS remote printer we provide.
What hardware is required at store?
We can provide a high speed thermal Remote printer with order alert device. The order printer requires a wired connection plug in your store .
Are there any extra fees for POS Integration?
No. There is no additional fee if your POS/Computer configured with internet connection and it has browser to get access to our website dashboard,
for the setup for POS integration Contact email@example.com for more details.
Can I offer Credit Card Processing?
Yes. You can accept Credit & Debit Card payments using our standard integrated payment gateway partner
Do you charge Commission?
No. You can receive unlimited orders for a fixed monthly price.
Do you charge transaction fees?
Yes. there is a very small charge as for European cards 1.4% + 20p,
for non-European cards 2.9% + 20p per all credit/debit card transaction which is handled by our partner payment solution Stripe.com .
Which payment methods for the monthly fee do you accept?
All payments are taken via direct debit which can be setup online.
Do you offer training and support?
Yes. The monthly fee includes unlimited support and training, to ensure that you get the maximum benefit from the system.
Can cancel at anytime?
Yes. You are NOT tied into a minimum contract period. You can view our terms and conditions of service by clicking here
Do you offer any discount plans?
Yes. We offer discounts if you have multiple stores. Please contact firstname.lastname@example.org for more details.
Do I need my own web hosting?
No. All OrderingWebsite plans include secure, unlimited hosting for your online store. We use the best servers and networks to ensure your online ordering is reliable and fast. if still want your developer to handle your website we can give the code for embedding the ordering system menu in your existing website .
Do I have access to my customer data?
Yes. You own your customer data and can export your customer data at any time.
Are there restrictions with the branding of online stores?
As standard, the branding is restricted to footer image when we create your website, you can remove it if the ordering system is embedded in your existing website.
terms & condition